0345 5050405
We are a specialist provider of professional audio systems and technical services for theatre, live events, and AV installations. Our work ranges from equipment rental and system sales to full-scale system design, integration, and support for productions of all sizes – from major touring shows and immersive installations to international events.
Our team blends deep technical expertise with real-world experience in live performance, working closely with sound designers, production teams, and venues to deliver reliable, creative solutions that meet the unique demands of the industry.
We also design and manufacture our own range of software and electronics hardware through an in-house R&D team. These products focus on audio control, playback, and redundancy systems – created by the same people who support live productions, ensuring they’re practical, innovative, and built for the field.
Based in London, our reputation is built on technical excellence, close collaboration, and a strong commitment to the people and projects we support.
Location
This role is based at our London headquarters. Some travel in the UK and internationally will be required.
We’re looking for an experienced, forward-thinking Head of Technical Services to lead and develop our technical operations. This senior-level role requires in-depth knowledge of professional audio systems and installations, strong IT infrastructure experience, and proven leadership skills to manage and support a growing technical team.
You’ll play a key role in overseeing technical service delivery across the company, act as a senior technical authority for both internal teams and clients, and contribute directly to the development and testing of our in-house product line.
This is a rare opportunity for someone who thrives in both technical and creative environments and wants to shape the future of entertainment technology.
Lead and mentor the technical service team, promoting a collaborative and positive work culture.
Oversee audio system design, maintenance, and support across production, rental, and integration projects.
Manage all internal and external IT systems (networking, servers, software licensing, backup infrastructure).
Act as the senior technical authority, offering expert troubleshooting and support across sectors.
Develop and optimise technical workflows and client service protocols.
Collaborate with manufacturers on technical integration and development.
Support R&D activities including product design, prototyping, and field testing.
Coordinate with internal departments and external clients to deliver high-quality technical solutions.
Continuously improve systems, processes, and team capability.
5+ years in a technical audio or systems engineering role.
Strong knowledge of professional audio systems (digital consoles, RF systems, etc.).
Familiarity with professional comms (e.g. Clear-Com, Riedel).
IT infrastructure management experience across Windows/Mac environments.
Leadership or team management experience.
Problem-solving mindset with strong communication skills.
Experience with tools such as Dante, QLab, AutoCAD, or Vectorworks.
Background in theatre, live events, or broadcast.
Relevant degree (Electronic Engineering, Systems Engineering, etc.).
ITIL or formal IT certifications.
Experience with C/C++ (bonus for Qt framework knowledge).
Competitive salary depending on experience.
Involvement in an innovative, tech-forward environment at the forefront of entertainment audio.
Hands-on input into the development of proprietary audio control products.
Opportunities for international travel to support productions and installations.
Ongoing training and professional development.
Modern London HQ with top-tier facilities.
Supportive, flexible working culture.
Strong focus on mentorship, innovation, and technical excellence.
Access to industry events, trade shows, and product launches.
A meaningful opportunity to help shape the future of entertainment technology.
